How We Use Cookies
Cookies are small files placed on your device that help us operate the site and understand how visitors use it. They allow us to improve performance, remember preferences, and keep the website secure.
- Essential cookies enable core functionality such as page navigation and access to secure areas.
- Analytics cookies help us understand visitor behaviour so we can improve content and user journeys.
- Preference cookies remember choices such as contact preferences or completed forms.
Types of Cookies We Use
We categorise cookies based on how they support your experience. Some are set by us (first-party) and others by trusted partners (third-party).
- Strictly Necessary: required for the site to function; these are always active.
- Performance & Analytics: used to measure visits, popular content, and navigation paths.
- Functionality: help us remember your selections so we can personalise your experience.
- Marketing: occasionally used to deliver relevant content or remarketing across platforms.
Managing Your Preferences
You can control cookie usage through your browser settings or via consent tools that appear when you first visit our site.
- Most browsers allow you to reject or delete cookies—consult the help section of your browser for detailed instructions.
- Disabling essential cookies may impact site performance or restrict access to secure areas.
- You can opt out of analytics or marketing cookies by adjusting preferences when prompted or by contacting us.
Third-Party Tools
We work with reputable service providers to monitor site performance and deliver forms securely. These partners may set their own cookies subject to their privacy policies.
- Analytics platforms (such as Google Analytics) help us aggregate anonymous usage data.
- Marketing platforms may use cookies to track campaign performance or deliver targeted messaging.
- Embedded content from partners (for example, maps or video hosting) can set cookies required for those services to operate.
Updates to This Policy
We review our cookie policy regularly to reflect technology, legal, or business changes. Updates will be posted on this page with a new effective date.
Questions About Cookies?
If you need more information about how we use cookies, email info@citiaccounts.co.uk or call 020 3457 5652. We are happy to help you adjust preferences or answer any compliance questions.
Last updated: January 2025